Terms of Use

Last updated 11 November 2026

These terms apply when you use the Motormoola website and app. Motormoola is run by Brendan McCoy trading as Motormoola (ABN 63 778 258 741), based in New South Wales, Australia (“Motormoola”, “we”, “us”). By creating an account or using Motormoola, you agree to these terms and our Privacy Policy. If you don’t agree, please don’t use Motormoola.

1. Using Motormoola

• You must be 16 or older and live in Australia to create an account. You must be 18 or older to buy a membership.
• Give accurate details and keep them up to date.
• Keep your password private. You’re responsible for what happens in your account, unless it’s caused by our mistake. Tell us straight away if you think someone else has used it.
• Your account is for you personally. Don’t share it or let others use it.
• Fuel Finder can be used without an account.

2. What you must not do

• Break the law, or use Motormoola to harm, harass or mislead anyone.
• Upload anything you don’t have the right to, anything unlawful or offensive, or other people’s private information without their permission.
• Upload false, duplicate or made-up receipts or logbook trips, for example to earn Moola points.
• Try to access other people’s accounts or information, or test, break or get around our security.
• Upload viruses or harmful code, or use bots or automated tools to access Motormoola.
• Copy, scrape or resell Motormoola’s content or fuel price data, or overload our systems.

3. Your information and uploads

Your car details, receipts, logbooks and photos stay yours. You give us permission to store, copy, process and display them only so we can provide Motormoola to you, for as long as they’re in your account. See the Privacy Policy for how we handle them. Keep your own copies of anything important.

4. Our content

The Motormoola name, logo, design, text and software belong to us or the people who license them to us. You may use them only to use Motormoola as intended. Fuel price data is supplied by the NSW Government and used under its licence terms.

5. Fuel prices

Fuel prices come from NSW Government FuelCheck and are reported by service stations. We update them regularly and show when each price was last updated, but prices can change at any time and may be wrong. Always check the price at the pump. Fuel Finder currently covers New South Wales. Motormoola is not run by, linked to or endorsed by the NSW Government.

6. Reminders, receipts, logbooks and advice

• Reminders are a helpful extra, not a guarantee. You remain responsible for renewing your registration and insurance and servicing your car on time.
• Receipt storage, the trip logbook and downloads help you keep records. The logbook is designed around the ATO’s logbook method, but whether your logbook and claims meet the ATO’s rules is your responsibility.
• Motormoola does not give tax, financial, legal or mechanical advice. Check with the ATO, a registered tax agent or another qualified adviser about what you can claim.

7. Other services

Motormoola links to and uses other services, such as Google Maps for directions and Stripe for payments. Their own terms apply when you use them, and we’re not responsible for their content or services.

8. Membership

Price and renewal

• Motormoola Members costs A$2 a month or A$24 a year (including GST, if GST applies). You choose when you join. The price and what’s included are shown before you pay.
• Your membership renews automatically at the end of each month or year, and Stripe charges your card on file, until you cancel. For yearly plans, we’ll remind you by email before it renews.
• If a payment fails, we’ll let you know and may pause member features until it’s fixed.

Cancelling and refunds

• You can cancel at any time in Settings. Your membership continues until the end of the period you’ve already paid for, then stops, and you won’t be charged again.
• We don’t give refunds for part-used periods, except where the Australian Consumer Law requires it (for example, if the service has a major failure) or at our discretion.
• If we stop offering membership, or close your account when you haven’t broken these terms, we’ll refund the unused part of any period you’ve paid for.

Price changes

• Founding members (people who join before we announce a new price) keep their original price for as long as their membership stays active without a break.
• For anyone else, we’ll give at least 30 days’ notice by email before a price change applies to you, and you can cancel before it does.

Moola points

• Members earn 1 point for each receipt they upload with an amount, up to 5 points a day. Duplicate receipts (the same amount, date and place) don’t earn extra points, and deleting a receipt removes its point.
• Points have no cash value, can’t be transferred or sold, and can only be used for Motormoola rewards.
• If your membership ends, you can’t earn or redeem points. If you don’t rejoin within 90 days, unused points may be removed.
• We may remove points earned through false, duplicate or made-up receipts, or other misuse. We’ll tell you if we do, and you can ask us to review it.

Rewards

• 100 points can be claimed for one reward, such as a fuel voucher, car wash or Motormoola merchandise. We choose the reward, which is subject to availability, and we’ll contact you to arrange it. If a reward runs out, we’ll offer one of similar value.
• Motormoola is just getting started, so our early rewards and giveaways are modest. As our community grows, we intend to increase prizes and add bigger perks, including boosted deals from local businesses. Rewards may change over time, and we’ll give members at least 30 days’ notice before a change that reduces what their points can be used for.

9. Fleet (business accounts)

How it works

• A business owner can create a Fleet account for their business, add company vehicles and invite staff with a join code. The owner must be 18 or older and authorised to act for the business.
• Staff use their own Motormoola login. They see only the company vehicles the owner assigns to them, plus their own personal cars.
• The owner can see everything staff record against company vehicles, including receipts and photos, odometer readings, logbooks and trips, and each staff member’s name and email. The owner can’t see staff members’ personal cars or personal receipts.
• Owners: you’re responsible for telling your staff that you can see what they log on company vehicles, and for following any workplace, privacy and surveillance laws that apply to you. Only invite people who work for or with your business.
• If a staff member leaves or is removed, what they recorded on company vehicles stays with the business. If the owner deletes their account, the business account, its company vehicles and the records on them are deleted too.
• Company vehicle receipts don’t earn Moola points.

Price and billing

• Founding businesses (the first 50 to create a Fleet account) get their first 5 company vehicles free, then pay A$3 per extra vehicle per month. They keep this price for as long as their Fleet billing stays active without a break.
• After that, Fleet costs A$5 per company vehicle per month.
• Prices include GST, if GST applies. Staff accounts are free and unlimited.
• Billing is monthly and renews automatically until cancelled. When you add or remove a company vehicle, the number of vehicles on your bill updates automatically, and Stripe adjusts the charge for the part of the month used.
• While billing is active, at least one vehicle is charged. You can cancel at any time on the Fleet page. Your billing continues until the end of the month you’ve paid for, and you won’t be able to add vehicles beyond your free allowance after that.
• The cancelling, refunds and price change rules in section 8 also apply to Fleet.

10. Changes to Motormoola and these terms

• We’re always improving Motormoola, so features may change. We’ll give reasonable notice before we remove a significant feature that members pay for.
• We aim to keep Motormoola running smoothly, but it may sometimes be unavailable, for example for maintenance or because of problems with our providers.
• We may update these terms to reflect changes to Motormoola, the law or how we run the business. We’ll change the date at the top. For changes that could disadvantage you, we’ll tell you by email or in the app at least 30 days before they apply. If you don’t agree, you can cancel your membership or delete your account before then, and if you’re a member, we’ll refund the unused part of any period you’ve paid for.

11. Ending your account

• You can delete your account at any time in Settings. If you have an active membership, cancel it first so you’re not charged again.
• We may suspend or close your account if you seriously or repeatedly break these terms, or if we have to by law. Where reasonable, we’ll warn you first and give you a chance to fix the problem and download your receipts.

12. Our responsibility to you

• Nothing in these terms limits your rights under the Australian Consumer Law, including the consumer guarantees.
• To the extent the law allows, we’re not responsible for loss that wasn’t reasonably foreseeable, or that’s caused by something outside our reasonable control, by your own actions, or by relying on fuel prices, reminders or other information that came from someone else or that you entered.
• We’re not responsible for the products or services of other businesses, including fuel stations and businesses that appear in Motormoola.

13. Businesses

Registering interest as a business is free and doesn’t create any obligation for you or us. Separate business terms will apply when Local Deals launches.

14. Problems and complaints

If something goes wrong, please contact us at mrmoola@motormoola.com.au first. We’ll respond within 7 days and try to sort it out quickly and fairly. This doesn’t stop you contacting NSW Fair Trading or another consumer body.

15. General

• We may send you notices about your account and these terms by email or in the app, and you agree to receive them electronically.
• We may transfer our rights and obligations under these terms to a business that takes over Motormoola, as long as your rights aren’t reduced. We’ll tell you if this happens.
• If part of these terms can’t be enforced, the rest still applies.
• If we don’t enforce a term straight away, we can still enforce it later.
• These terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales and the Commonwealth can hear any dispute.

Contact

Questions about these terms? Contact us at mrmoola@motormoola.com.au.